Customer center

How may we direct your call?

Answers, billing, and engineer visits—without waiting on hold behind a synthesized violin.

Billing & payments

View and pay your bill online. AutoPay earns a $2 monthly courtesy credit on Heritage plans.

Report a fault

Line test, fiber sync, and engineer dispatch. Priority slots for Heritage Unlimited within four hours.

Moving home

Take your number with you. We coordinate cease-and-provide with your previous carrier.

Accessibility

TRS (711 relay), bill formats in braille, and text relay compatible with FCC guidance.

Regulatory

Old West Solutions LLC is the operating company behind this demo. PP-2847-US is an illustrative registration-style identifier, not issued by the FCC or any regulator.

Find a shop

Flagship at 1010 Pine Street, St. Louis. Regional partners listed when our store locator API is live.